Helsingin yliopisto
Helsingin Yliopisto
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AgentFormers software

Boosting Productivity
By Automating
Knowledge Work

Overview

In today's data-driven world, organisations face significant inefficiencies and security risks associated with manual data retrieval. AgentFormers addresses these challenges by providing a seamless, scalable solution that enables users to securely automate routine tasks, freeing up organisations to focus on more valuable work and improving the service experience for all users while saving time.

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During our research, we saw a clear, recurring need in every organization: the immense time wasted on manual information retrieval. We realized our technology wasn't just an academic exercise; it was a practical solution to give people back their most valuable resource—time.
— Professor Sasu Tarkoma, Project Lead, AgentFormers

Control vs Chaos

Without proper structure and grounding, AI assistants can go off-track—hallucinating facts and producing unreliable outputs.

Unlike other tools, this no-code platform gives administrators full control to build custom agents, set granular security permissions and deploy them via flexible interfaces ranging from simple text chat to interactive 3D avatars.

The core research was conducted at the University of Helsinki's Department of Computer Science. Applications were then tested in collaboration with other university units, including HR and legal department.

The Problem
Without grounding in your organization's data and without a controlled workflow, language models can hallucinate facts, produce inconsistent answers, and lose track of what they should be doing—just like wild horses running in different directions.
Does it feel like your AI assistants sometimes run wild?
The Solution
A carefully designed workflow and fact-checked internal content ensure that you're in the driver's seat. Our retrieval-augmented knowledge system grounds responses in your organization's verified sources—not the open internet. A state-machine-driven workflow coordinates tools and actions step-by-step, ensuring language models do exactly what they should, without chaos.
Do you want to be in the driver's seat or run after the horses?
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Search Assistant
Avatar Widget

Bring your knowledge base to life with an on-page assistant that meets users where they are. Simply click the avatar icon to open a conversational interface.

Speak or type. Users can interact with the avatar using voice or text messages. The assistant retrieves information directly from your organisation's internal knowledge base—ensuring accurate, grounded responses.

Optional by design. The 3D avatar is an add-on. In most cases, information retrieval happens via a clean chat window, with structured summaries displayed in a separate window when needed.

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VALUE PROPOSITION

All organizations currently want to introduce AI-assisted solutions for data management.
The question is from whom to purchase related services and why.

Transparent Architecture

An open and modular architecture ensures high-quality answers without vendor lock-in, giving you full control.

Adaptive Interface

Manage everything from a single smart interface that adapts from a chat to 3D avatars based on your needs.

Agent & Tool Studio

Build, configure, and manage your own custom agents and tools with granular, role-based access control.

Autonomous Engine

The system intelligently decides which tool to use in each situation and knows when the task has been successfully completed.

Ethical & Compliant AI

Built-in compliance with GDPR and EU AI Act ensures your operations are responsible and future-proof.

Secure Data Integration

Securely connect your documents, databases, and applications using vetted and reliable integration methods.

Market opportunities and applications:
SaaS for knowledge-intensive sectors

This technology is scalable and has potential for widespread adoption. For example, it can automate internal reporting and policy lookups for departments such as HR and Legal, as well as create intelligent customer service avatars for sectors such as pharmacies and libraries. These avatars can provide instant, accurate answers from internal knowledge bases. AgentFormers solution is intended to be a B2B SaaS platform.

Its target markets include large, knowledge-intensive organisations such as universities and healthcare providers, which are represented by the initial client base. The no-code tool enables these organisations to easily build and deploy their own secure AI agents, significantly improving internal efficiency and the overall customer experience. With the ability to customise agents for specific requirements, this innovation is well-placed to transform operations across various sectors.

Impact and benefits: democratisation of AI

AgentFormers' broader impact is the democratisation of AI for organisations lacking dedicated AI teams. The no-code platform enables companies to develop robust custom solutions, improve service quality and boost productivity by automating knowledge work.

Future and path to commercialisation

The immediate next step involves completing production pilots with partners. Validation with real users and data enables a successful transition to market.

Propose a Pilot: Automate Your Workflow

Do you have a concrete business process that would benefit from intelligent automation with your own secure data? Tell us about it and we will evaluate a joint Proof‑of‑Concept.

What to include

- Task overview and current manual steps
- Example questions/instructions (≤10)
- Information sources
- Desired AI actions & output format
- Who benefits

Why AgentFormers

- Grounded in your data (RAG)
- Transparent, open components
- Deployable on‑prem
- Science‑based workflows minimise hallucinations

Summary

AgentFormers is a no-code platform that automates routine tasks securely, transforming data systems. It eliminates the inefficiencies of manual data retrieval, allowing users to concentrate on more valuable work. Developed at the University of Helsinki, AgentFormers combines deterministic methods with creative AI prompting to minimise AI hallucinations. Designed for knowledge-intensive sectors, this Software as a Service (SaaS) solution enhances efficiency and customer experience. Through ongoing proof-of-concept projects and commercialisation, AgentFormers aims to make AI more accessible to organisations without dedicated resources.

Join the collaboration

We are seeking potential seed-stage investors with expertise in B2B SaaS or enterprise AI. We are also looking for new strategic industry partners, especially in healthcare and professional services, to expand our pilot programs and accelerate the go-to-market strategy of our technology.

Contact us

Sasu Tarkoma

Sasu Tarkoma

Project Lead
sasu.tarkoma@helsinki.fi

Jussi Wright

Jussi Wright

Commercial Champion
jussi.wright@helsinki.fi